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De paradox van kwaliteit

10 oktober 2010 door Paul Mencke

“Four hours later he still sat there with his feet on the window ledge and stared out into what had become a dark sky., The phone rang, and it was his wife calling to find out what had happened. He told her he would be home soon, but then forgot about this and everything else. … Lees verder

Categorieën Omzien, Uncategorized Tags bureaucratie, kwaliteit, procedures, Zen 3 reacties
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